Terms And Conditions of Sale

Terms and Conditions of Sale 
Auréa Luxury
Last updated: May 2025

1. Overview

These Terms and Conditions ("Terms") govern the sale of products through the website [https://www.aurealuxury.com] (the “Site”), operated on the Shopify platform by Auréa Luxury (“we”, “us”, “our”). By placing an order on our Site, you agree to be bound by these Terms.

2. Products & Availability

All products displayed on our Site are subject to availability. We reserve the right to discontinue or modify any product at any time without prior notice.

We strive to ensure all descriptions, images, and prices are accurate, but errors may occur. In such cases, we reserve the right to cancel or adjust your order accordingly.

Disclaimer – Product Expectations
While we strive to present our products as accurately as possible through images and descriptions, slight variations in color, texture, or appearance may occur due to lighting, screen settings, or natural material differences. Auréa Luxury cannot be held responsible if the product does not fully meet the subjective expectations of the customer.

3. Orders & Payment

Orders are confirmed upon receipt of full payment. We accept secure payments through:

  • Credit/debit cards (Visa, Mastercard, Amex)

  • PayPal

  • Apple Pay / Google Pay

  • Shopify Payments

All transactions are processed securely through Shopify’s encrypted payment system. You will receive a confirmation email upon successful payment.

We reserve the right to cancel any order suspected of fraud or misuse.

4. Shipping & Delivery

We ship worldwide. Shipping costs and delivery times are calculated at checkout and may vary by destination.

Estimated delivery times:

  • EU: 2–20 business days

  • International: 5–30 business days

Please note: Auréa Luxury is not responsible for delays due to customs, natural events, or carrier-related issues.

5. Returns & Exchanges

You may return or exchange eligible items within 14 days of receipt. Items must be unused, in original packaging, and in resaleable condition.

To request a return, contact: contact@aurealuxury.com

Return shipping costs are the responsibility of the customer.

We reserve the right to refuse returns that do not meet our policy criteria.

6. Limitation of Liability

Auréa Luxury shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability in relation to any product purchased shall not exceed its purchase price.

7. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Switzerland (or adjust to your business jurisdiction), without regard to conflict of law principles.

8. Modifications

We reserve the right to update these Terms at any time. The latest version will always be available on our website. Continued use of the Site after changes constitutes acceptance of the revised Terms.

9. Contact

For questions regarding these Terms, orders, or support, contact:

Auréa Luxury
Email: contact@aurealuxury.com
Website: [https://www.aurealuxury.com]